G Suite vs Zoho Mail: Pros & Cons | PaintedRobot
October 5, 2020

G Suite vs Zoho Mail: Pros, Cons, and Everything Else You Need to Know

In today’s digital world, competition among marketing platforms is fierce.

Zoho Mail and G Suite are among the most popular tools on the market. Categorized as productivity suites and email marketing tools, both platforms offer a variety of valuable features. At a high level, Zoho Mail offers apps like group and user management, advanced mailbox search, and a suite of apps to improve productivity and collaboration. G Suite includes applications such as business mail, video and voice conferencing, cloud storage, and team messaging.

In this article, we’ll explore the different features of each platform, and highlight some pros and cons to help you make the best decision between G Suite vs Zoho Mail.

Zoho Mail
Zoho Mail is a secure email hosting service for small, medium, and large businesses with a built-in collaboration platform. The system allows you to host and manage multiple email accounts from a custom website domain. Within the inbox, the platform allows collaboration across the entire organization with classic features like sharing, liking, and comments. Corporate users can share calendars, take notes, and track important tasks. Some of the system’s key features include security, reliability, and filters.

Key Features:
• Custom domain-based emails available for all employees
• GDPR compliance and advanced security
• Options to migrate via IMAP/POP or Outlook Exchange
• 24x7 support
• Integrated notes, calendar, tasks, and bookmarks in inbox
• Like, comment, and sharing capabilities in inbox
• Preview, upload, and sharing of attachments in the cloud
• Powerful control panel allowing user and group management
• App available for Apple and Android devices

Pricing
Pricing model: subscription
Mail Lite: $1/user/month (5GB per User)
Mail Premium: $4/user/month (50GB per User)
Mail Workplace: $3/user/month

Overview – Pros
- 99.9% uptime guaranteed
- Supports management of multiple email addresses from a custom domain
- Supports 23 languages, including Chinese, English, and Arabic
- Offers a free trial
- Easy set up for individual email accounts and groups
- Integration with other Zoho apps and 3rd party applications

Overview – Cons
- User interface seems a bit “dated”
- Email classification system can be misleading
- Features lacking in the Zoho Mail Admin app

G Suite
G Suite is an integrated suite of cloud-native, secure productivity, and collaboration apps that allows universal access across all teams. With features like Gmail, Sheets, Docs, Slides, and Calendar, the platform is managed by the Google Admin Console and Google Vault. From the Google Admin Console, admins can add or remove users, configure security settings for data, add verification steps and single sign-on (SSO), and set up groups. For reporting and auditing purposes, Google Vault (available with business and enterprise pricing packs) allows users to archive, search, and export on-the-record chats and company emails for auditing and reporting. In addition, G Suite integrates with other third-party tools like Slack, Basecamp, or Workzone.

Key Features
• Business email through Gmail
• Video and voice conferencing
• Documents, spreadsheets, and presentations
• Shared calendars
• Team messaging
• Website builder
• Professional survey builder
• 24/7 support
• Security and administration controls

Pricing
Pricing model: subscription
Basic G Suite: $7.80 CAD per user per month.
G Suite Business: $15.60 CAD per user per month.
G Suite Enterprise plan: Contact sales for pricing.

Overview – Pros
- User friendly
- Fully cloud-based
- Plug and play set of productivity tools
- Easily compatible to connect data to Google sites
- Excellent storage capacity

Overview – Cons
- Limited editing options for certain features like Google Spreadsheets or Google Docs
- Costly for multiple users
- Average/poor support system compared to other platforms
- Backend settings are complex and confusing
- Google Meet lacks features found in other video conferencing solutions

Zoho is an affordable option for smaller teams looking for a collaborative marketing platform. Although quite pricey, G suite provides a plug and play set of productivity tools with unique features accessible by all team members. We hope that this article provides some valuable insight in helping you select the right marketing platform for your team when it comes to G Suite vs Zoho Mail. Good luck on your marketing journey!

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